Able Technology Group launched CareSquare as a spin-off venture to transform NDIS plan management with AI.
CareSquare automates input processing with up to 95% accuracy, reducing manual user interaction while improving efficiency. The solution integrates:
This innovation not only improves visibility and efficiency in NDIS plan management but also generates new knowledge in refining AI models for compliance-heavy environments.
Launching CareSquare as a spin-off venture brought both financial and operational pressures:
Funding Needs
With $85,000 in R&D expenditure, accessing the R&D tax incentive was critical to support CareSquare’s operational runway.
Time-Constrained Founder
Founder, Josh Santup, was deeply focused on operations and had little time to dedicate to heavy paperwork involving compliance tasks.
Proactive Support Required
Josh needed a partner who would take initiative with tax matters: following up, coordinating with stakeholders, and ensuring nothing slipped through the cracks.
Startup-Savvy Advisor
The team wanted a founder-friendly partner with both industry and compliance expertise, someone who understood the unique needs of startups and could save the team time and effort by simplifying the process.
End-to-End Services
Beyond the R&D claim, they required tax compliance, financial statements, and ongoing bookkeeping to support CareSquare’s growth.
As Josh put it:
“I just needed someone proactive who understood startups and could handle the process end-to-end while I focused on growing the business.”
MiracleMint became Able Technology’s end-to-end partner for CareSquare by:
Managing the Entire R&D Claim
From technical interviews with developers to the final submission, MiracleMint ran the process end-to-end with minimal founder involvement.
Proactive Follow-Up
Took ownership of all coordination—calls, emails, and vendor follow-ups—ensuring deadlines were met without adding to Josh’s workload.
Audit-Ready Documentation
Produced detailed technical reports and accurate calculations that met AusIndustry standards and maximised the eligible claim.
Tax & Compliance Support
Delivered financial statements and the company tax return alongside the R&D claim.
Expanding Partnership
Now MiracleMint supports the team with monthly bookkeeping, future R&D claims preparation, grant application, and offers financial advice on new ventures.
The partnership with MiracleMint delivered immediate cash flow and established a long-term advisory relationship:
$37,000 in R&D Offsets Secured
Unlocked from $85,000 in eligible expenditure, strengthening cash flow and offering runway for growth.
Founder Time Saved
Josh focused entirely on CareSquare’s growth while MiracleMint managed the claim processes and complexities behind the scenes.
Successful Spin-Off
Provided the financial stability for Able Technology to launch CareSquare as a standalone AI venture.
Growing Partnership
The relationship with MiracleMint has evolved into monthly bookkeeping, ongoing advisory, and upcoming grant applications to support CareSquare in the long run.
Josh summed it up:
“MiracleMint really took the weight off my shoulders. They managed the whole process, understood our tech, and gave us the confidence to just keep building.”
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